On some models if there is a problem with opening the door and the display is off turn on the washing machine and make sure the door lock iconis not active.
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Inspect the door lock for damage.
Make sure the door lock icon is not active.
Front load washing machines have several benefits.
The door can be opened about 5 minutes after the end of the washing cycle after the bimetal in the door lock has cooled down.
Check if there is water in the machine.
Door lock can fail either mechanically or electrically.
To determine if the door lock has failed electrically use a multimeter to test each of the door lock switches for continuity.
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If there is water in the machine the door cannot be opened.
If the door lock is damaged or does not latch properly replace it.
If the door lock is defective the washer door will not latch properly.
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3 remove the plate and rotate the trim counter clockwise to detach it from the front panel.
If the front load washer is leaking the pump may be damaged.
Part of door latch broke off in the locking mechanisms which is located in the machine body.
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On some models if there is a problem with opening the door and the display is off turn on the washing machine and make sure the door lock icon is not active.
Open the door and use a number two square bit or a phillips head screwdriver to unthread the screw securing the door trim locking plate.
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Make sure the door lock icon is not active.
After you remove the locking spacer you can turn the ring by twisting it counterclockwise allowing it to come loose from the machine.